L&T Technology Services, a top digital engineering and R&D firm worldwide, will collaborate with SymphonyAI, a leading provider of AI SaaS products for businesses, to introduce innovative AI operations to global enterprises.

 

The solutions come from SymphonyAI Apex Service Management and Apex Enterprise Copilot, AI-based platforms for IT service management/enterprise service management. They aim to boost productivity, streamline tasks, and enhance user, analyst, and executive experiences.

 

The collaboration has implemented AI-powered Apex Service Management for a shared client with software-focused, cloud-native solutions that deliver top-notch media experiences on linear, on-demand, and OTT platforms.

 

The collaborative client gains advantages from the merging of its well-established connection with L&T Technology Services (LTTS) and Apex IT Service Management's simple implementation, cost-effectiveness, and integration with third-party apps via APIs.

 

“L&T Technology Services' proven track record of deep domain consulting expertise and a multi-vertical market leadership has established us as a trusted partner in digital transformation for the world’s top Fortune 500 companies. The synergy with SymphonyAI’s CoPilots and innovative service management platform delivers joint customers rapid, predictive ROI through a transformative enterprise platform,” said Alind Saxena, Executive Director & President – Mobility & Tech, at L&T Technology Services. “We are excited to provide flexible, powerful, and configurable solutions to customers worldwide.”