
Tech Mahindra & RUAG International Collaborates for Enhancing Customer-Experience & Faster Time-to-Market
CIOReviewIndia Team | Monday, 23 November 2020, 13:40 IST
Announcing strategic partnership with RUAG International, Tech Mahindra states collaboration with a Switzerland-based global IT infrastructure and digital transformation company. Tech Mahindra is set to support RUAG International in its IT infrastructure digitization strategy by transforming the core infrastructure operations using next-gen service for enhancing customer experience and time for marketing.
“We are delighted to partner with RUAG International, this underscores our capabilities and strong strength in manufacturing vertical with our long history of servicing global customers. Having a global experience with some of the biggest Aerospace companies across geographies, will enable us to deliver this high value engagement. This relationship is a testimony to our growing footprint in Switzerland and overall in DACH which is key focus region for us,” said Mukul Dhyani, Business Head Continental Europe, Tech Mahindra.
This transformation program is going to focus on accelerating consumerization of digital services alongside enthralling focus on digital service management, cloud transformation, services automation and compliance and control. This will also give RUAG International a digital platform for enabling its employees for benefitting from the best in class services and improved user experience.
“We are embarking on a journey of transforming our Infrastructure & Workplace setup and services. We looked for a partner who can help us rationalize and modernize our setup, and automate and improve the services within the context of strict information security and trade compliance regulations we need to comply with. Technology will be used as a key enabler in improving operational efficiency and delivering this transformation. We found in Tech Mahindra the right partner for the future to enable us to drive this change,” explained Rajat Bhattacharya, Chief Information Officer, RUAG International.
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